AI Agents: The Moment Software Stops Being Software
AI agents are transforming software from tools people operate into systems that can act independently. Moving beyond chatbots and copilots, these agents can research, use applications, build workflows, and complete multi-step tasks. This shift could reshape how businesses buy technology, challenging traditional SaaS models based on user seats and interfaces. As agentic AI advances, software may become less visible, with humans increasingly assigning goals while autonomous systems handle the execution behind the scenes for businesses.